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[VIP第9年] 指数:6
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服务体系
以客户为中心 与客户共赢发展
售前服务
优能激光公司为意向客户免费提供各种生产工艺方案包括技术咨询，样品切割、设备选型，并可以按客户的特殊需求研发定制及作相应的调整。
安装调式
优能激光公司在按期向客户交付设备的同时，派技术服务工程师现场安装。在用户安装调试备件具备的条件下，技术服务工程师将在1-2天时间内把设备有序地安装调试完毕供用户使用。
技术培训
优能激光公司免费提供技术培训，在用户现场安装调试完毕后，培训用户方的操作、维护人员各1-2名。培训内容包括激光原理、设备构造、工艺说明、设备保养、激光安全防护、操作程序及简单故障安排等。
设备维护
优能激光公司为用户提供全方位的售后服务工作。
优能激光公司承诺：设备自安装、调试合格之日起保修期1年，如设备运行受损故障，公司承诺24小时内为用户提供解决方案。设备保修期满后，终身提供维修服务。
Service system
Take the customer as the center Win-win development with customers
Pre-sale service
Optimal laser company to provide various production process including free intention client technology consulting, sample cutting, equipment selecion, and can customize according to customer's special requirements for research and development and make the corresponding adjustment.
The installation mode.
Optimal laser company in timely delivery of equipment to the customer at the same time, the technical service engineers on-site installation.Under the condition of the user installation commissioning spare parts, technical service engineer will be in 1 to 2 days to finished an orderly and equipment installation and debugging for the use of the user.
Technical training
Optimal laser company provide free technical training, at the scene of the user after the installation and debugging, training operation and maintenance personnel of the user side every 1 to 2.Training content including laser principle, equipment structure, process, equipment maintenance, laser safety protection, operation procedure and simple fault arrangement.
Equipment maintenance
Optimal laser company to provide users with comprehensive after-sales service.
Optimal laser company promise: equipment from the date of installation and debugging qualified warranty period 1 year, such as equipment malfunction is damaged, the company promises to provide solution within 24 hours.After the expiry of the warranty, life-long maintenance services.
